Wednesday, August 20, 2025

Captions play a crucial role in making materials accessible to everyone. They enhance comprehension, support learning, and ensure compliance with accessibility standards. Good captions are readable, accurate, and include speaker labels as well as non-speech elements, ensuring a comprehensive viewing experience.

OTLT has partnered with a new professional captioning vendor, 3Play Media, to provide high-quality captioning and transcription services. This service is available at competitive rates and seamlessly integrates with UICapture. For those seeking human-reviewed and highly accurate captions 3Play Media meets industry standards with 99% accuracy, including speaker labels and non-speech elements.

To begin using professional captioning services, departments or campus groups must create an account with 3 Play Media. There is no centralized billing service for professional captions; individual departments or groups will be responsible for associated costs.

Automatic speech recognition (ASR) captions are available through UICapture, ASR captions are generated quickly by AI, providing a free solution for captioning needs. However, ASR captions typically offer 80% to 95% accuracy and must be reviewed by a person as it often misses non-speech elements, grammar, and punctuation.

UICapture and 3Play Media also offer options for audio description services. Audios descriptions can either be added manually in the UICapture online editor or ordered through 3Play Media for a ready-to-use solution.

OTLT is here to help you set up workflows to automatically caption your new content. For more information about these services, including a feature list and how to create an account, visit our new Captioning webpages. If you have any questions or need help getting started, contact the ITS Help Desk.