Basic Guide Description
Use this guide to learn more about the technology in most learning spaces on campus.
Using the A/V control panel
- To start the system, press the lectern's control panel interface on button.
- Select the source. The default is the room's computer.
- Remember to turn off the system when finished.
Using the single monitor single screen media lectern
Most University Classrooms are equipped with a single lectern computer monitor and single projector/screen.
- The system will use the lectern computer's primary monitor as its default source.
- To view or project an alternate source, such as Solstice, document camera, Blu-Ray, or HDMI, select the corresponding option on the A/V control panel interface.
If you encounter an unresponsive projector:
- Check that the picture mute or video mute button is not selected on the A/V control panel interface.
Using the lectern computer
- Press the space bar on the computer keyboard to view the main display.
- Log in with your HawkID and password.
- Log out when finished.
If you can't access the computer’s log in menu:
- Make sure the A/V system is not muted.
- Check that the computer monitor is on.
- Check that the HDMI/display port cable is connected on the back of monitor.
Using the computer and web-conferencing USB microphones
Computer/web-conferencing USB microphones are typically mounted on the media lecterns and connected to the computer monitor USB hubs.
If you find a microphone that doesn't work:
- Select microphone (USB audio CODEC) as the audio input device in Zoom, UICapture (Panopto), or Skype.
- Unplug and re-plug the cable on the back of the USB microphone.
- Make sure that the USB cable is firmly connected.
Using the wireless microphones
The learning space may be equipped with a wireless microphone, either a lavaliere and/or a handheld microphone. Wireless microphones provide audio input for the room's speakers and the lectern computer's Zoom, UICapture (Panopto), and Skype applications.
If you encounter a wireless microphone that doesn't work:
- Check the microphone display for power and mute.
- Check the microphone display for battery replacement. Rechargeable batteries are typically located on the battery charger. Alkaline batteries are typically located in the microphone drawer.
- If using rechargeable battery supplies, remember to replace the depleted batteries on the charger.
- If nearing the end of the battery supplies, contact the ITS Help Desk for resupply.
- Select microphone (ATR2USB) as the audio source device in the lectern computer's Zoom, UICapture (Panopto), or Skype applications.
Using the computer/web-conferencing USB camera
Computer/web-conferencing USB cameras are typically mounted on the media lecterns and connected to the computer monitor USB hubs. Cameras on flexible mounts may be re-positioned as needed.
If you find a USB camera that doesn't work:
- Select the Huddly Go as the camera input or source in the lectern computer's Zoom, UICapture (Panopto), or Skype applications.
- Make sure the USB cable is connected.
- Unplug and re-plug the USB cable on the back of the camera.
Using the room audio
A/V control panels either have a volume knob or touchscreen volume buttons.
- Turn the knob to right or press the up arrow to increase the volume, and turn the knob to the left or press the down arrow to decrease the volume.
- Press the picture mute or video mute button on the A/V control panel interface to control audio and screen muting.
If you can't produce in-room audio with the A/V system on:
- Check that the computer and application or website audio is not muted.
- Increase the audio level of the computer, device, application, or the A/V control panel interface.
- Select ExtronScalerD (Intel(R) Display Audio) or Extron HDMI (Intel(R) Display Audio) as the speaker or audio source on the device and in Zoom, UICapture (Panopto), or Skype.
Connecting a laptop or tablet via HDMI
- To display an HDMI-capable personal device, connect the HDMI cable on the media lectern to the personal device's HDMI-port.
- Select HDMI as the display input or source on the A/V control panel interface.
- Not all HDMI adapters work with every device and the A/V system. We recommend testing the HDMI connection in advance.
If you can't produce in-room video or audio with the A/V system on and not muted and HDMI selected:
- Increase the A/V control panel audio level.
- Toggle the picture mute or video mute button on the control panel interface.
- Restart the A/V system.
Using the Blu-Ray media player [in select classrooms only]
- Select Blu-Ray as the display input or source on the A/V control panel interface.
- Press the eject or open/close button on the Blu-Ray media player disc tray or the A/V control panel interface to load a disc.
- The Blu-Ray media player may be controlled with the A/V control panel interface or by remote control, which is typically near the Blu-Ray media player or in the A/V rack drawer.
If you can't produce in-room video or audio from the Blu-Ray media player with the A/V system on and not muted and Blu-Ray selected:
- Increase the A/V control panel interface audio.
- Toggle the picture mute or video mute button on the A/V control panel interface.
- Toggle the mute button on the Blu-Ray remote control if available.
- Restart the A/V system.
- If the disc is a DVD, you can try to play it through the lectern computer's DVD drive.
Using the document camera
Many learning space are equipped with a document camera.
- Select doc cam as the display input or source on the A/V control panel interface.
- The document camera should automatically power on.
If the document camera can't be projected with the A/V system on and not muted and doc cam selected on the A/V control panel interface:
- Check that the document camera has power. Typically, the power button light should turn blue when on.
- Check that the output cables are connected.
- Toggle the picture mute or video mute button on the A/V control panel interface.
- Restart the A/V system.
Using Solstice
Many learning spaces are equipped with Solstice wireless collaboration and content sharing platform.
- Select Solstice as the source on the A/V control panel interface.
If Solstice can't be projected with the A/V system on and not muted and Solstice selected on the A/V control panel interface:
- Contact the ITS Help Desk.
Have Questions?
We're here to help if you have questions or classroom technology issues.