• BA in English and French from the University of Northern Iowa
• Master of Theological Studies from Harvard Divinity School

As director of Instructional Services, Jonna manages the daily work, planning, and cross-functional teams for multiple enterprise instructional technology services, including the campus-wide learning management system (ICON), academic technology consulting, and the University of Iowa Gateway Course Improvement initiatives.  

Jonna has a wealth of experience in educational technology, having served as registrar at Cornell College; product manager and program director for ACT Compass; and on the New Product Development team at ACT, where she led Agile development and cross-functional operations teams to ideate, test, and iterate new learning, workforce, and educational navigation products.