Jonna Higgins-Freese

Director, Instructional Services
Mailing Address 
2800 University Capitol Centre
200 South Capitol Street
Iowa City, IA 52242
United States
Biography 
  • BA with majors in English and French from the University of Northern Iowa
  • Master of Theological Studies from Harvard Divinity School

As director of Instructional Services, Jonna manages the daily work, planning, and cross-functional teams for multiple enterprise instructional technology services including the campus-wide learning management system (ICON), academic technology consulting, and the University of Iowa Learning Design Collaboratory initiative. 

Jonna has a wealth of experience in educational technology, having served as registrar at Cornell College; product manager and program director for ACT Compass; and on the New Product Development team at ACT, where she led Agile development and cross-functional operations teams to ideate, test, and iterate new learning, workforce, and educational navigation products.