Picture of Dave Long

David Long

IT Manager
2800 UCC
Mailing Address 
2800 University Capitol Centre
200 South Capitol Street
Iowa City, IA 52242
United States
Biography 
  • B.A. Communication Studies, University of Iowa
  • B.S. Technical Communication, minors in Computer Science, English, Iowa State University

As an IT Manager, David leads a team of people responsible for providing tier-three support and service management for ICON (Canvas), wiki (Confluence), Respondus, UI Capture (Panopto), ShareStream, Zoom, and other services. 

In 2007, David earned the "Improving Our Workplace Award" for his contribution to the ICON Implementation project. 

 

Conference presentations: 

Long, D.,  Beck, A., (2015).  How to not ruin your customers' day: the University of Iowa's LMS Service Management Framework.  CIC Tech Forum 2015, Iowa City, IA.  October 13th, 2015.

 



Long, D., (2015)  How to not ruin your customers' day: the University of Iowa's LMS Service Management Framework.  Desire2Learn FUSION conference, Orlando, FL.  June 22nd, 2015.   

Long, D.,  Felix, M., Campbell, M., (2015).  You're doing what with our data? A MSDL panel discussion about evaluating and deploying LTI integrations.  Desire2Learn FUSION conference, Orlando, FL.  June 23rd, 2015.    

Long, D. Johnson, L. Speth, A., (2015). Multi-State Desire2Learn (MSDL) Users Group poster presentation. Desire2Learn FUSION conference, Orlando, FL.  June 23rd, 2015.  


 

Long, D., Werth, J. Johnson, L., (2014). Automating the LE: Removing Routine from Administration.  Desire2Learn FUSION conference, Nashville, TN.  July 14th, 2014.             

Long, D., Felix, M. Johnson, L. Speth, A., (2014).  Change it on Test before you change it on Prod: Change Management Best Practices from MSDL.  Desire2Learn FUSION conference, Nashville, TN.  July 15th, 2014.    

Long, D., McMullen, D., Felix, M., Sombach, L., (2014).  MSDL Posterboard: Meet MSDL members and learn how to participate.  Desire2Learn FUSION conference, Nashville, TN.  July 15th, 2014.   

 


Long D., Werth, J., (2013). Don't tell me what I can't do: automated interface testing of the D2L LE. Desire2Learn FUSION conference, Boston, MA.  July 14th, 2013. 

Long, D., Voeks, D., Condon, M., (2013).  Multi-State Desire2Learn (MSDL) Users Group poster presentation. Desire2Learn FUSION conference, Boston, MA.  July 14th, 2013.